Returns & Exchanges
Returns Policy – Velstine
At Velstine, we want you to love your purchase. If you're not satisfied, you may return your item within 14 days of receiving it. Please note:
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Returns are at the customer’s own cost
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Items must be unworn, unwashed, and in original condition with tags
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We do not accept returns on sale or final sale items
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We do not offer exchanges – simply return and reorder the correct item
To initiate a return, please contact us at info@velstinefashion.com with your order number.
Your rights under the Australian Consumer Law remain unaffected. If your product is faulty or not as described, you are entitled to a replacement, repair or refund.