About us

About Us – Velstinefashion

Who We Are

Velstinefashion is an online fashion brand focused on offering timeless accessories designed for everyday use. The brand operates exclusively within the Canadian market and is managed by Novestero, a legally registered company based in the Netherlands.

Velstinefashion was established to provide Canadian customers with a dedicated and transparent online shopping experience. While the storefront and customer focus are Canada-oriented, all administrative operations, compliance matters, and business management are handled by our parent company, Novestero.

By combining international management with a Canada-focused storefront, we aim to operate responsibly while maintaining clear communication, accurate information, and consistent policies across our website.

Our Mission

Our mission is to provide well-designed fashion accessories through a clear, reliable, and customer-focused online store.

We are committed to:

  • Providing accurate and detailed product information
  • Maintaining transparent and consistent store policies
  • Offering a straightforward and understandable purchasing process

We believe customers should fully understand what they are ordering and how our store operates before completing a purchase.

Our Vision

Our vision is to establish Velstinefashion as a recognizable and trustworthy online brand within Canada.

We strive to:

  • Operate responsibly across international business structures
  • Communicate clearly and honestly with our customers
  • Keep our website, policies, and product information accurate and up to date

Through consistency and transparency, we aim to maintain a professional and compliant online presence.

Contact Information

If you have any questions regarding our store, products, or policies, you may contact us using the information below.

Store name: Velstinefashion
Company name: Novestero
Business address: Kerkhofweg 6, 4761 ET Zevenbergen, North Brabant, The Netherlands
Chamber of Commerce (KvK): 87473623
VAT number: NL004255238B83
Phone: [ ]
Email: info@velstinefashion.com
Business hours (CET/CEST): Monday – Friday: 09:00 – 17:00, Weekends: 10:00 – 16:00

We aim to respond to inquiries within 24 hours on business days.